At JS Transport Solutions, we provide expert External Transport Manager (ETM) services tailored to the needs of operators holding a Standard National or International Operator Licence. Our services ensure full compliance with UK and EU transport regulations while enhancing the safety, efficiency, and profitability of your transport operation.

 

Whether you’re a growing haulier or an established operator needing professional oversight without employing a full-time manager, our external service delivers the qualifications, experience, and dedication required to meet the standards set by the Traffic Commissioner.

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Comprehensive Compliance Oversight

 

We take full responsibility for ensuring your operation meets all statutory requirements under your Operator Licence. Our compliance-focused services include:

 

1. Scheduled Audits & Compliance Reviews

We conduct regular audits to assess and improve your operational procedures. We verify that systems and records—such as maintenance logs, driver hours, and safety inspections—are fully aligned with DVSA standards and licence undertakings.

 

2. Document & Record Management

From tachograph analysis to driver qualification files, we ensure all compliance records are complete, accurate, and audit-ready. We also support digital systems for effective document storage and retrieval.

 

3. Policy Implementation & Process Control

We implement tailored transport compliance policies to mitigate risk and drive operational consistency. This includes managing defect reporting processes, overseeing preventative maintenance, and enforcing daily driver checks.

 

4. Corrective Action & Continuous Improvement

In the event of compliance concerns or audit findings, we identify the root causes and implement effective corrective actions. Our focus is on preventing recurrence and maintaining a proactive compliance culture.

 

5. Risk Management & Regulatory Safeguarding

We identify risks across your transport operations and take pre-emptive action to avoid infringements, enforcement action, or Public Inquiry. Our involvement protects your Operator Licence and business reputation.

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Operational Excellence

 

Our role goes beyond compliance. We support the strategic and operational success of your fleet with:

 

1. Day-to-Day Transport Oversight

We manage route planning, vehicle utilisation, and fleet efficiency—ensuring optimal use of your transport assets and minimising downtime.

 

2. Fleet Maintenance Supervision

We ensure all vehicles are maintained to the highest standard, in line with your maintenance planner and statutory requirements.

 

3. Driver Management & Training Support

We ensure your drivers are informed, competent, and compliant. This includes supporting training programmes, analysing driver infringements, and maintaining clear communication with your team.

 

4. Performance Reporting & KPIs

We prepare detailed reports and performance summaries for your records and regulatory inspections—covering driver hours, vehicle availability, MOT pass rates, and more.

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Why Choose an External Transport Manager?

 

Specialist Knowledge & Experience

Our transport managers are qualified, experienced professionals with in-depth knowledge of DVSA standards, EU regulations, and industry best practices.

 

Cost-Effective Compliance

Outsourcing transport management gives you expert-level support without the cost of employing a full-time Transport Manager.

 

Scalable & Flexible Solutions

We tailor our involvement to your operational needs, whether you require long-term oversight or short-term cover.

 

Focus on Your Business

We handle the regulatory and operational complexity, so you can focus on growing your business, serving clients, and delivering results.

 

Improved Reputation & Client Confidence

A professionally managed, compliant fleet strengthens your reputation and builds trust with customers, contractors, and enforcement bodies alike.

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Supporting Your Licence – Supporting Your Business

 

At JS Transport Solutions, we’re committed to keeping your operation legal, efficient, and audit-ready. As your nominated External Transport Manager, we provide the confidence and capability you need to meet the obligations of a Standard National or International Operator Licence.

 

Get in touch today to discuss how we can help safeguard your Operator Licence and support your ongoing success.