Privacy Policy

Last updated: 3 May 2025

JS Transport Solutions (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.jstransport.uk (“Site”) or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

1. Who We Are

JS Transport Solutions

Email: info@jstransport.uk

Website: www.jstransport.uk

We are a transport compliance consultancy based in the UK, providing services to help operators maintain compliance with their Operator’s Licence obligations.

2. What Personal Data We Collect

We may collect and process the following data about you:

Identity Data: name, company name, job title.
Contact Data: email address, phone number, postal address.
Technical Data: IP address, browser type, device information, time zone setting, and other technical information.
Usage Data: information about how you use our website, including page views and navigation paths.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
Any other information you provide when contacting us or using our services.

3. How We Collect Your Data

We collect data using the following methods:

Direct interactions: when you fill out forms, contact us by email or phone, or request our services.
Automated technologies: as you interact with our website, we collect data using cookies and other tracking technologies.
Third parties: such as analytics providers (e.g. Google Analytics) and advertising networks.

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide our services.
To improve our website, services, and customer experience.
To send newsletters, updates, or marketing materials (if you have opted in).
To comply with legal obligations or regulatory requirements.

We will only use your personal data where the law allows us to. Most commonly, we rely on:

Consent – where you have given clear permission.
Contract – where processing is necessary to perform a contract with you.
Legal obligation – to comply with legal or regulatory requirements.
Legitimate interests – for running our business and improving our services (provided your rights do not override those interests).

5. Marketing Communications

If you have opted in to receive marketing from us, we may send you information about our services and offers. You can unsubscribe at any time by clicking the link in our emails or contacting us at info@jstransport.uk.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. We use:

Essential cookies – required for the website to function.
Analytical cookies – to understand how users interact with our website.
Marketing cookies – to tailor and measure ads (if applicable).

You can manage your cookie preferences via your browser settings or our cookie consent banner.

For more details, please see our [Cookie Policy].

7. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share your data with trusted third parties, such as:

Service providers (e.g., email platforms, analytics tools, CRM software).
Professional advisers (e.g., legal, accounting).
Regulatory bodies where required by law.

All third parties are required to respect the security of your data and process it in accordance with the law.

8. Data Security

We take appropriate security measures to protect your personal data, including encryption, access controls, and secure servers.

9. Data Retention

We retain personal data only as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

10. Your Rights

Under UK GDPR, you have the following rights:

Right to access – request a copy of your data.
Right to rectification – request corrections to inaccurate data.
Right to erasure – request deletion of your data.
Right to restrict processing – request us to limit use of your data.
Right to data portability – receive your data in a structured format.
Right to object – object to processing based on legitimate interests.
Right to withdraw consent – where we rely on consent, you can withdraw at any time.

To exercise these rights, contact us at info@jstransport.uk.

11. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites. Please read their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this page periodically.

If you have questions about this policy or your personal data, please contact:

Data Controller: JS Transport Solutions

Email: info@jstransport.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk